Vero life insurance: tracing a legacy policy

Vero sells general insurance in New Zealand, and its website, read on 20 October 2026, lists no life insurance. Vero says it is "backed by the financial strength of Suncorp Group". Suncorp's life business here was Asteron Life, which Suncorp sold to Resolution Life Australasia on 3 February 2025. We found no public source that links Vero-branded life policies to a current insurer, so the schedule in your own documents is the place to start.

In short

What Vero sells today

Vero's website describes it as "a leading intermediated general insurer" and lists car, house, contents, business, marine and rural cover, and its menu adds landlord, boat, household removal and commercial motor (Vero). "Intermediated" means it sells through brokers and advisers. The site does not state who owns Vero beyond the Suncorp Group backing line, and it says nothing about life cover.

What we can source about Suncorp's life business

Suncorp's announcement says it "has completed the sale of the New Zealand Asteron Life business", with Resolution Life Australasia as the buyer, on 3 February 2025 (Suncorp New Zealand). The announcement does not mention Vero. Asteron Life's own page says its roots go back to 1878, that you "might have known us as Royal and Sun Alliance", that it is part of the Acenda Group ultimately owned by Nippon Life Insurance, and that it becomes Acenda Life from 2027 (Asteron Life: About). Its page does not mention Vero either.

That is the full sourced picture. It tells you where Suncorp's old life business went. It does not tell you whether your particular paper policy was ever issued by it. For the ownership story in more detail, see our Asteron Life ownership explainer and the Asteron Life review.

How to find who holds your policy

  1. Read the schedule and the first page of the wording. Look for the words "issued by" or the licensed company's full name and the policy number. A brand name in a logo is not the same as the issuing company.
  2. If it names Asteron Life or Royal and Sun Alliance, contact Asteron Life. Its page gives 0800 737 101 for claims, or your adviser (Asteron Life: About). The number is current as of 20 October 2026; check it on the site before calling.
  3. If it names another company, use our guide to who holds my old insurance policy, which maps the main legacy brands.
  4. Check the registers. The Reserve Bank publishes a register of licensed insurers, and the Financial Service Providers Register shows whether an adviser or business is still operating. An adviser who sold the policy may hold your records.
  5. Search for unclaimed money. Inland Revenue's service is at ird.govt.nz/unclaimedmoney. If the policyholder has died, see unclaimed life insurance.

If you are in a dispute with an insurer, the Insurance and Financial Services Ombudsman's participant search shows which insurers are members of its scheme (IFSO).

What a change of name means for your cover

When an insurer is sold or renamed, the rule on the pages we read is that terms carry on. Asteron's Acenda Life page says policies, cover, benefits, premiums, claims rights and customer support remain unchanged through that rebrand (Asteron Life: Acenda Life). That statement is about Asteron's own rebrand, and it is not a statement about any Vero document. Your wording and schedule govern your cover. Keep them, and ask the current insurer for a copy if you have lost them.

For a claim, our guide to claiming life insurance sets out the steps. If you are in doubt about whether a policy is in force, do not assume it has lapsed: ask the insurer to confirm in writing.

Keep it, or change?

An old policy is worth a proper review before you replace it, because new cover is assessed on your health now and can come with exclusions or a higher premium. Do not cancel until a replacement is in force. See cancel or change life insurance.

Funeral or lump-sum cover alongside it

New cover is separate from any old policy. If a funeral is the gap, Momentum's Funeral Insurance accepts ages 40 to 75 for $3,000 to $30,000, pays only for accidental death in the first 24 months, and total premiums can exceed the benefit. If a lump sum for a family is the gap and health questions are the obstacle, Quick Life accepts ages 18 to 65 for $50,000 to $300,000 with no health questions, but excludes pre-existing conditions and suicide for the first 2 years. Momentum Life Limited has an A.M. Best rating of B (Fair); see Momentum's financial strength page. Read about guaranteed acceptance and the funeral insurance hub first.

Advice is provided by Craig Smith Business Services Limited, trading as Smiths Insurance & KiwiSaver, a licensed Financial Advice Provider (FSP712931). QuoteHub is a Momentum Life partner, and Smiths Insurance & KiwiSaver may receive a commission on Momentum products; see how we are paid.

Frequently asked questions

Does Vero sell life insurance?

Not that we found. Vero's website lists general insurance only.

Who owns Vero?

Vero says it is backed by Suncorp Group. Its site does not give more detail.

Is Asteron Life the same as Vero?

We found no source that says so. Asteron Life was Suncorp's life business until the sale to Resolution Life Australasia on 3 February 2025.

Who do I ask about an old Vero life policy?

The company named on your policy schedule. If it names Asteron Life or Royal and Sun Alliance, start with Asteron Life.

References

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