What to do when someone dies in New Zealand: the first days, the money and the paperwork
Written by Henry Smith · Reviewed by Smiths Insurance & KiwiSaver, licensed Financial Advice Provider (FSP712931) · Updated 2026-10-20 · Reviewed quarterly, when the underlying data is restated.
When someone dies in New Zealand, the first step is confirmation of the death: a doctor or nurse practitioner issues a Medical Certificate of Cause of Death, or, if the death is unexpected, a coroner authorises. A funeral director then registers the death with Births, Deaths and Marriages (BDM), and the family tells Work and Income, banks and the executor. Registering is free; an official death certificate costs $35 (govt.nz, retrieved 20 October 2026).
New Zealand has no single legal checklist for what to do when someone dies, but the practical order is consistent: confirm and register the death, take bereavement leave, arrange the funeral, apply for the Work and Income or ACC funeral grant, then work through probate, debts and any life insurance claim. Registering the death is the step with a fixed legal deadline. If a funeral director is not used, the person arranging the burial or cremation notifies BDM as soon as practicable, and no later than 3 working days after it (Births, Deaths, Marriages, and Relationships Registration Act 2021, ss39 to 40). Everything else runs on its own clock, which is why the steps below can overlap. This page is the index to our full when-someone-dies cluster, in the order most families need it, with the sourced figures as at 20 October 2026.
The first days at a glance
The first calls depend on whether the death was expected. govt.nz (updated 14 August 2026) says to call 111 and ask for an ambulance and police if the death was unexpected, and to call the person's doctor if the death was expected, which can wait until morning if the person died overnight. In a hospital, hospice or rest home, tell the staff on duty.
Expected death
Unexpected, violent or suspicious death
First call
The person's doctor, or staff in a hospital, hospice or rest home
111: ambulance and police
Who confirms the death
A doctor or nurse practitioner, who issues the Medical Certificate of Cause of Death
A coroner investigates; the coroner's authorisation takes the place of the certificate
What you can do
Health NZ says you need not call an ambulance or police, and whānau can stay with the person for a time
Police inform the coroner; a post mortem is usually the next working day, sometimes two to three days, and release is usually the same day
Funeral director
Tell them. Both calls can wait until morning if the death was overnight
The Coroners Court says police always inform a coroner when someone dies unexpectedly, violently or in suspicious circumstances, and a doctor who is unsure of the cause of death reports it too. A body may not be buried or cremated without a cause-of-death certificate or a coroner's authorisation (Burial and Cremation Act 1964, s46AA).
The checklist, in order
Each step below links to a dedicated guide with the full detail, figures and sources. Working through them roughly in this order avoids the most common mistakes, such as distributing an estate before debts are identified, or missing a grant deadline.
Confirm the death and register it. If a funeral director is used, they register the death; if not, BDM must be notified no later than 3 working days after the burial or cremation. See who to notify when someone dies.
Take bereavement leave. Three paid days for close family, one day for other deaths your employer accepts. See bereavement leave in NZ.
Decide on burial or cremation. See burial versus cremation for the cost and rules comparison.
Apply for the WINZ funeral grant if you meet the income and asset tests. See WINZ funeral grant.
Apply for the ACC funeral grant if the death was accident-related; it pays considerably more. See ACC funeral grant.
Find the will and identify the executor. See executor of a will in NZ for the role's duties and powers.
Work out whether probate is needed. Many banks and insurers may release up to $40,000 each without a grant, but land or a house usually needs one. See probate in NZ and how long probate takes.
(Each figure sourced and dated on its own guide; see the References section of this page and each linked guide.)
What needs to be done immediately after someone dies?
Confirm the death, then tell the funeral director. For an expected death at home, call the person's doctor; for an unexpected one, call 111. A funeral director can then arrange the medical certificate and registration, and nothing else on this page has to happen in the first hours. The who to notify page has the full list, grouped by when it helps to tell each person.
What not to do immediately after someone dies?
Burial or cremation cannot go ahead until a medical certificate of cause of death or the coroner's authorisation exists, so confirm with the funeral director that it is in hand before fixing a date. Health New Zealand's cremation page lists the further steps for a cremation. It is also worth pausing before major financial decisions, such as taking out a loan for the funeral, until you have checked the Work and Income and ACC grants and any life insurance that may apply. If the death was unexpected, follow the police's instructions about the scene and the person.
Money and banking questions
Do bank accounts get frozen when someone dies?
Yes. govt.nz says the bank freezes the account when the holder dies, but funds can be released to pay for the funeral, and you do not need to be the executor or wait for probate (govt.nz, retrieved 20 October 2026). Our who to notify guide and debts guide cover this in full.
Can I withdraw money from a deceased person's bank account?
For funeral costs, yes: the bank can release funds without the person being the executor and without waiting for probate. For anything else the bank will usually want a grant of probate or administration, though under section 65 of the Administration Act 1969 a bank may, but need not, pay up to $40,000 without a grant to certain relatives or beneficiaries who apply. The $40,000 applies to each payer, not to the whole estate, and land is excluded (retrieved 20 October 2026). See our probate guide.
Why shouldn't you always tell your bank when someone dies straight away?
We found no New Zealand guidance recommending delay. govt.nz lists banks among the organisations to tell and says to contact the person's bank to ask for funeral costs to be paid from their account (govt.nz, retrieved 20 October 2026). The executor or administrator usually handles estate accounts, and family can help but should keep the executor informed.
What happens to the Inland Revenue (IRD) obligations when someone dies?
We found no such rule in the New Zealand government or legal guidance we read for deceased estates. The figure that does repeatedly appear is $40,000, the Administration Act 1969's small-estates threshold that lets a bank, insurer or employer pay out without probate; see our probate in NZ guide for that threshold's actual source and effective date.
The paperwork, in brief
How can I get a copy of a death certificate in New Zealand?
Once the death is registered, an official certificate costs $35 and usually arrives in one to two weeks; a printout that is not official costs $26. You can order online, by post, by phone or in person, and govt.nz advises not to order until after the funeral (govt.nz, Get a death certificate, retrieved 20 October 2026). Registering the death is free, and a funeral director will usually do it for you. See who to notify.
Are death certificates public record in NZ?
Births, Deaths and Marriages holds the register, and govt.nz explains how to order a certificate for $35 (the death must have happened in New Zealand). We did not find a government statement on who may order one, so check with BDM. A will is different: once a probate or administration application is filed the court file is public and anyone can request copies (Ministry of Justice, retrieved 20 October 2026).
Common cremation questions, answered plainly
These are the practical questions families ask most often about cremation, answered from the sources we could read.
Is embalming compulsory in New Zealand?
We read the Burial and Cremation Act 1964 and the Cremation Regulations 1973 and found no provision requiring a body to be embalmed for burial or cremation; our embalming guide has the detail. The law does require paperwork: a cause-of-death certificate or a coroner's authorisation, and for a cremation the medical referee's permission. Many funeral directors treat embalming as the usual preparation when there will be a viewing, and the choice is the family's to discuss with the director.
Is the coffin cremated along with the body?
Yes. The New Zealand Institute of Funeral Directors says the casket is cremated too (NZIFH, Funeral FAQs, retrieved 20 October 2026). Auckland Council describes cremation in a casket, or in a shroud on a bearer, all of it combustible, with batteries, pacemakers, glass and PVC prohibited (Auckland Council, retrieved 20 October 2026). Rules can differ by crematorium, so ask the funeral director. See our cremation cost guide for lower-cost options.
Why do you have to wait to cremate a body in New Zealand?
The published guidance we read sets no fixed number of days. The steps are a medical certificate of cause of death or a coroner's authorisation, a signed Application for Cremation (Form A), and the medical referee's approval, recorded on a "permission to cremate" form (Health New Zealand, Cremation, retrieved 20 October 2026). See our cremation cost guide for how those steps fit with the funeral director's arrangements.
Are there rules about keeping ashes at home?
Practice varies by family, culture and religion, and it is a personal decision rather than something the sources we read settle. See our cremation cost guide for where ashes can otherwise go.
Leave, grants and money: the short answers
How many days is bereavement leave in New Zealand?
Three paid days for the death of a spouse or partner, parent, child, sibling, grandparent, grandchild or your spouse's or partner's parent, and one paid day for any other death your employer accepts as a bereavement, once you meet the Holidays Act's eligibility test (Holidays Act 2003, ss63 and 69 to 70, retrieved 20 October 2026). See bereavement leave in NZ for the full entitlement.
How much does the WINZ funeral grant pay?
Up to $2,697.43. The grant is paid only if the funeral cannot be met from the estate of the person who died and, where relevant, a partner's or parent's income and assets (Work and Income, retrieved 20 October 2026). See WINZ funeral grant for eligibility.
In FDANZ's 2026 report, a full attended funeral (50 attendees at a funeral home, a mid-price casket) averages $11,700 for cremation and $14,300 for burial, and FDANZ says $10,000 is now "well below" the cost of a modest attended funeral (FDANZ, 2026 Industry Trends Report, retrieved 9 September 2026). See funeral cost in New Zealand for the full item-by-item breakdown.
Is burial or cremation cheaper in NZ?
Yes, on FDANZ's figures: it shows a full cremation funeral averaging $11,700 against $14,300 for burial, and an unattended cremation averaging $4,700 (FDANZ, retrieved 20 October 2026). Council fees differ by town, so compare your own council. See burial versus cremation for the full comparison.
Who pays for a funeral if there is no money?
The estate first, then the WINZ funeral grant, an ACC funeral grant where relevant, and, where the person left no money, the Burial and Cremation Act lets a council that runs a cemetery or crematorium waive its charges for a poor person, though practice varies by council (see council and public funerals). See how to pay for a funeral for all seven options.
Government support runs through two agencies with different rules, and it is easy to apply to only one when both might help.
(Work and Income; ACC; retrieved 9 September 2026.)
Probate, executors and debt: the short answers
Do you need probate when someone dies in NZ?
Not always: banks, insurers and employers may pay up to $40,000 each without probate under section 65 of the Administration Act 1969, a limit raised from $15,000 on 24 September 2025, but they do not have to (New Zealand Legislation, retrieved 20 October 2026). A grant is usually needed when the estate includes land or a house. See probate in NZ for the full threshold and process.
How long does probate take in NZ?
Sources differ. The Ministry of Justice's guide says a typical timeframe is 15 working days unless more information is needed, while govt.nz says a grant usually takes 6 to 8 weeks and longer when busy, and Public Trust says around 6 to 8 weeks (Public Trust, retrieved 20 October 2026). Do not rely on a date. See how long probate takes for the stage-by-stage timeline.
What does an executor actually do?
They identify and gather the estate, pay its debts and tax, and distribute what remains to beneficiaries, and can only be paid for the role if the will provides for it (Community Law, retrieved 9 September 2026). See executor of a will in NZ for the full duties and liability.
What happens to a deceased person's debt?
Debts solely in their own name are paid from the estate, not by their children; joint debts are an exception (Citizens Advice Bureau, retrieved 9 September 2026). Where an estate cannot pay everything, the Administration Act sets an order of priority in which funeral expenses rank second, after the costs of administration. See what happens to debt when someone dies for the full rules.
How long does a life insurance payout take after death?
Probate and debt run on their own separate clocks, and understanding both prevents the most common estate mistakes.
Milestone
Timing
Probate filing fee
$275
Small sum, no grant needed
Up to $40,000 from any one payer, at the payer's discretion; not for land
Time to a grant
A typical 15 working days (Ministry of Justice) to 6 to 8 weeks (govt.nz, Public Trust)
Executor protection
After 6 months from the grant, a distribution made before any application is served, and without written notice of one, is protected (Administration Act s47)
Family Protection Act claim window
12 months from the grant of administration
(Ministry of Justice; Administration Act 1969; Family Protection Act 1955; retrieved 20 October 2026.)
What this cluster does not cover
This cluster covers the practical, financial and legal steps after a death. It does not give personal legal advice on contesting a will (a KiwiSaver balance simply forms part of the estate; see Inland Revenue for where to direct a claim), or medical or coronial process beyond what is needed to explain funeral timing. For contested wills, see challenging a will via Community Law, and for a death without a will, see dying without a will in New Zealand.
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Adviser's view
The twelve steps below are not one queue. Registering the death has a legal deadline, but a funeral grant, a life insurance claim and probate each run on their own rules and clocks, so several can be started at the same time. Work out which steps genuinely depend on another and which do not.
Henry Smith, Financial Adviser (FSP1010699). General information, not personalised financial advice.
Cite this page QuoteHub NZ (2026). When Someone Dies in NZ: Complete Checklist (2026). www.quotehub.co.nz/guides/when-someone-dies. Updated 2026-10-20.