Allevia Hospital Epsom, Auckland: what treatment costs, which insurers cover it and how to be referred

Written by Henry Smith · Reviewed by Smiths Insurance & KiwiSaver, licensed Financial Advice Provider (FSP712931) · Updated 2026-09-09 · Reviewed annually, or sooner if the rules it describes change.

Financial advice is provided by Craig Smith Business Services Limited, trading as Smiths Insurance & KiwiSaver, a licensed Financial Advice Provider (FSP712931). QuoteHub is a trading name.

Allevia Hospital Epsom in New Zealand says it has 10 operating rooms, 99 beds and 53 orthopaedic specialists, and it says it is the largest private surgical hospital in the country, but no public treatment price list for the Epsom campus is published (Allevia Hospital Epsom, retrieved 9 September 2026). QuoteHub's read is that you need to confirm both hospital access and insurer approval before treatment.

What is Allevia Hospital Epsom and who owns it?

Is Allevia Hospital Epsom the old Mercy Hospital in Auckland?

Yes, Allevia Hospital Epsom is the former Mercy Hospital Auckland site, and the wider MercyAscot Hospitals group was renamed Allevia Health in 2025/26 (Allevia Health news, retrieved 9 September 2026). This page covers the Epsom campus, not Allevia Hospital Ascot, Auckland.

Who owns Allevia Hospital Epsom?

Allevia Hospital Epsom is operated by Allevia Health, which says it is a "proud New Zealand-owned company", after the 2025/26 rebrand from Healthcare Holdings Limited and MercyAscot Hospitals (Allevia Health news, retrieved 9 September 2026). It is separate from Mercy Hospital Dunedin.

How big is Allevia Hospital Epsom?

Allevia Hospital Epsom says it has 10 operating rooms and 99 beds, plus an Intensive Care Unit, High Dependency Unit and Coronary Care Unit (Allevia Hospital Epsom, retrieved 9 September 2026). Allevia also says the hospital has grown into the largest private surgical hospital in New Zealand.

The headline published figure is 99 beds at the Epsom campus (Allevia Hospital Epsom, retrieved 9 September 2026).

If you are comparing Auckland private hospitals, start with the private hospitals hub, then compare Gillies Hospital Auckland, Southern Cross Brightside Hospital Auckland, Ormiston Hospital Auckland and Allevia Hospital Ascot, Auckland.

What treatment costs are published?

Does Allevia Hospital Epsom publish its surgery prices?

No, a public price list or fee estimator for Allevia Hospital Epsom procedures is not published on the hospital's public site as at 9 September 2026, although treatment cost ranges are published elsewhere on QuoteHub for New Zealand procedures such as colonoscopy costs, cataract surgery costs and hernia surgery costs.

Can I estimate private treatment costs before choosing Allevia Epsom?

Yes, you can estimate the wider New Zealand private-cost picture using QuoteHub's treatment cost tool and guides like cost of private surgery in NZ, but a hospital-specific Allevia Epsom tariff is not published (Allevia Hospital Epsom, retrieved 9 September 2026).

The headline figure here is no public Epsom campus price list is published (Allevia Hospital Epsom, retrieved 9 September 2026).

If you are weighing self-funding against insurance, see is health insurance worth it in NZ, health insurance costs, health insurance costs by age and health insurance excess explained.

What specialties and services are published?

What specialties does Allevia Hospital Epsom list?

Allevia Hospital Epsom publicly lists 10 specialty groups, including 53 orthopaedic specialists, 32 general surgeons and 30 gynaecologists (Allevia Hospital Epsom, retrieved 9 September 2026). That gives a good guide to the kinds of treatment often handled at the site.

Is orthopaedics a big service at Allevia Hospital Epsom?

Yes, orthopaedics is the largest published specialty group at Allevia Hospital Epsom with 53 specialists listed, ahead of general surgery with 32 and gynaecology with 30 (Allevia Hospital Epsom, retrieved 9 September 2026). That matters if you are comparing hospitals for knee replacement, hip replacement or ACL surgery.

The headline published figure is 53 orthopaedic specialists at Allevia Hospital Epsom (Allevia Hospital Epsom, retrieved 9 September 2026).

Which insurers may cover treatment here?

Will Southern Cross cover treatment at Allevia Hospital Epsom?

Sometimes, but you must check the treating provider and approval route, because Southern Cross says its Affiliated Provider programme has 2,438 healthcare providers and 1,874 Affiliated Provider agreements, and AP status is provider-specific rather than automatic for every hospital (Southern Cross AP programme, retrieved 9 September 2026). Participating providers may also use Easy-Claim.

Will nib cover treatment at Allevia Hospital Epsom?

Sometimes, but nib says First Choice is a selected provider network where 100% of eligible costs are covered at First Choice providers, and it tells members to verify current provider status in its Find a Provider tool before treatment (nib First Choice network, retrieved 9 September 2026; nib Find a Provider, retrieved 9 September 2026).

Will AIA cover treatment at Allevia Hospital Epsom?

AIA may cover eligible treatment, but its Private Health wording requires prior approval before non-emergency treatment or hospitalisation, and AIA does not publish a narrow named hospital network in the wording supplied here (AIA Private Health policy wording, retrieved 9 September 2026).

Will Partners Life cover surgery at Allevia Hospital Epsom?

Partners Life says members can choose covered private surgical treatment in hospital or day stay, with an annual surgical benefit of up to $600,000 and a non-surgical hospital benefit of up to $500,000 per life assured, subject to exclusions and excesses (Partners Life overview, retrieved 9 September 2026).

Will UniMed cover treatment at Allevia Hospital Epsom?

UniMed hospital cover may pay eligible private hospital treatment under plan wording, but it requires prior approval and no verified named hospital network is published in the source used here (UniMed Hospital Select Plus Modules Plan 2025, retrieved 9 September 2026).

The headline figure for Southern Cross is 2,438 providers in its Affiliated Provider programme (Southern Cross AP programme, retrieved 9 September 2026).

For policy comparisons, see health insurance companies, Southern Cross plans, nib plans, UniMed plans, AIA health insurance, Partners Life health insurance, Southern Cross Wellbeing plans, nib Ultimate Health, UniMed SmartCare and QuoteHub's compare insurers tool.

How do referrals and waiting times work?

Do I need a referral to be treated privately at Allevia Hospital Epsom?

Usually, yes, because private hospital treatment typically follows assessment and booking by a specialist, and insurers often need specialist-led prior approval for elective treatment, including AIA and UniMed in the policy sources used here (AIA wording, retrieved 9 September 2026; UniMed plan, retrieved 9 September 2026).

Are public wait times one reason people go private in New Zealand?

Yes, because at 31 March 2026 New Zealand had 196,166 people on the First Specialist Assessment queue and 77,455 people on the treatment waitlist, according to QuoteHub Research. That helps explain interest in private hospitals such as Bowen Hospital Wellington or Braemar Hospital Hamilton.

How long are orthopaedic public waits in New Zealand?

At 31 March 2026, orthopaedics had 36,937 people on the First Specialist Assessment queue, with 56.5% waiting more than four months, and 14,733 people on the treatment queue, with 44.5% waiting more than four months (QuoteHub Research). That is relevant to patients comparing private orthopaedic capacity.

Is there a government target for elective treatment wait times?

Yes, the Government's elective-treatment Target 2 says 95% of people should wait under four months by 2030, but actual performance in the March 2026 quarter was 64.9% (DPMC Target 2 factsheet, retrieved 9 September 2026).

Does New Zealand still use an ethnicity-based elective surgery priority tool?

No, Health NZ says the ethnicity-weighted Equity Adjustor Tool was discontinued in August 2024, and there is no national policy currently giving automatic ethnicity-based priority for elective surgery (Health NZ Equity Adjustor Tool, retrieved 9 September 2026).

The headline figure is 196,166 people on the FSA queue at 31 March 2026 (QuoteHub Research).

For more context, see NZ surgery wait times, public surgery waiting lists, public vs private healthcare and QuoteHub's treatment costs and waiting times research.

How do I visit, park and contact the hospital?

Where is Allevia Hospital Epsom?

Allevia Hospital Epsom is at 98 Mountain Road, Epsom, Auckland 1023, and the hospital's published phone number is 09 623 5700 (Allevia Hospital Epsom, retrieved 9 September 2026). That address distinguishes it from the group's separate Ascot site in Remuera.

What are the visiting hours at Allevia Hospital Epsom?

Allevia Hospital Epsom says visiting hours are 12.00pm to 8.00pm, Monday to Sunday (Allevia Hospital Epsom, retrieved 9 September 2026). It also publishes separate hours for the on-site pharmacy and cafe.

Is parking available at Allevia Hospital Epsom?

Yes, Allevia Hospital Epsom says parking is pay-by-plate and the first 30 minutes are free once the number plate is entered at a terminal or in the ParKiwi app (Allevia Hospital Epsom, retrieved 9 September 2026). It says parks are then marked P90, P180 or All Day.

What hours are the pharmacy and cafe at Allevia Hospital Epsom?

Allevia says its pharmacy is open Monday to Friday 9.00am to 4.30pm and Saturday 9.00am to 12.00pm, while the cafe is open Monday to Friday 7.30am to 3.00pm (Allevia Hospital Epsom, retrieved 9 September 2026). Both are closed on some days listed by the hospital.

The headline access figure is 30 minutes of free parking after plate entry (Allevia Hospital Epsom, retrieved 9 September 2026).

What else should I compare before choosing this hospital?

Is Allevia Hospital Epsom the same as Allevia Hospital Ascot?

No, they are distinct campuses, and Allevia Hospital Ascot is on Green Lane East in Remuera while Allevia Hospital Epsom is on 98 Mountain Road, Epsom (Allevia Hospital Epsom, retrieved 9 September 2026). If you are comparing the two, read Allevia Hospital Ascot, Auckland separately.

Should I compare insurer rules as well as the hospital?

Yes, because hospital choice and policy wording are separate, and prior approval rules, excesses, waiting periods and provider-network settings differ between insurers such as Southern Cross, nib, UniMed, AIA and Partners Life. Start with health insurance waiting periods and pre-existing conditions.

Can Southern Cross Easy-Claim mean I do not pay first?

Sometimes, because Southern Cross says participating providers can be paid directly through Easy-Claim and the member pays any remaining contribution, but this depends on the provider participating and the claim being eligible (Southern Cross Easy-Claim, retrieved 9 September 2026). It is not automatic for every hospital bill.

What is QuoteHub's verdict on Allevia Hospital Epsom?

QuoteHub's verdict is that Allevia Hospital Epsom stands out for 99 beds, 10 operating rooms and 53 orthopaedic specialists, but the key gap is that procedure prices are not publicly published (Allevia Hospital Epsom, retrieved 9 September 2026). Compare it with Gillies Hospital Auckland, Southern Cross Brightside Hospital Auckland, Ormiston Hospital Auckland and Allevia Hospital Ascot, Auckland, then check cover via health insurance or QuoteHub's compare insurers tool.

Financial advice is provided by Craig Smith Business Services Limited, trading as Smiths Insurance & KiwiSaver, a licensed Financial Advice Provider (FSP712931). QuoteHub is a trading name.

Compare health cover with a licensed NZ adviser · free, no obligation.

Cite this page QuoteHub NZ (2026). Allevia Hospital Epsom (Auckland): Costs, Insurers, Access. www.quotehub.co.nz/hospitals/allevia-hospital-epsom-auckland. Updated 2026-09-09.

References

• Allevia Hospital Epsom
• Allevia Health, a better health journey starts today
• Allevia About Us
• Southern Cross Affiliated Provider programme
• Southern Cross Easy-Claim
• nib First Choice network
• nib Find a Provider
• AIA Private Health Umbrella Policy Wording
• Partners Life Overview, Private Medical Cover
• UniMed Hospital Select Plus Modules Plan 2025 Corporate 3GP
• Government Target 2 factsheet, March 2026 quarter
• Health NZ, Equity Adjustor Tool publication

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